Acquisition Systems Homepage

Website Data Protection Privacy Policy

(Last Updated 12/03/2025)

Acquisition Systems Ltd (“us”, “we”, or “our”) operates the www.a-s.co.uk website (hereinafter referred to as “our Site”).

This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Site or contact us directly via email or phone, and the choices you have associated with that data.

We use your data to provide and improve our Site. By using our Site, you agree to the collection and use of information in accordance with this policy. This policy has been written to comply with the UK Data Protection Act 2018.

Personal Data

While using our Site, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you (“Personal Data”). This includes but is not limited to:

  • Email address
  • First and last name
  • Business name
  • Phone number
  • Address
  • Details of your specific enquiry
  • Cookies and Usage Data

Any personal data collected by us will be kept for a total of one calendar year before being deleted. Submitting your details via our contact form will trigger an email being sent to our sales@a-s.co.uk mailbox. If you wish to have your personal data deleted before that time, please contact us on sales@a-s.co.uk and we will remove your data from our records.

Security of Data

Any personal data collected will be held in a password secured area and can only be accessed by a small group of admin users.

Usage Data (website)

We may also collect information on how our Site is accessed and used (“Usage Data”). This Usage Data may include information such as your computer’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Site that you have visited, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

Cookies (website)

Cookies provide information about the device used by a visitor. Where used, the cookies are downloaded to your device. They are stored on the device’s hard drive. The information will not identify site visitors personally.

We use cookies to track the activity on our Site and hold certain information.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept our cookies, you may not be able to use some portions of our Site.

Use of Data

Acquisition Systems Ltd, uses the collected data for various purposes:

  • To provide and maintain our Site
  • To respond to contact form enquiries
  • To provide customer care and support
  • To provide analysis or valuable information so that we can improve our Site
  • To monitor the usage of our Site
  • To detect, prevent and address technical issues

Marketing

Occasionally we may send out marketing emails to our contact list.
You can unsubscribe from our marketing and promotional communications at any time by clicking on the unsubscribe link in the emails that we send. You will then be removed from the marketing lists — however, we may still communicate with you, for example to send you service-related messages, to respond to service requests, or for other non-marketing purposes.

Quality Policy

As part of our commitment to meet and exceed our customer’s expectations we follow specific quality procedures. 

Please find a copy of our Quality Policy below. 

QP001 Quality Policy JANUARY 2024

Find out more on our Compliance page

Disclosure of Data

Legal Requirements

Acquisition Systems Ltd may disclose your Personal Data in the good faith belief that such action is necessary to:

  • To comply with a legal obligation
  • To protect and defend the rights or property of Acquisition Systems Ltd
  • To prevent or investigate possible wrongdoing in connection with our Site
  • To protect the personal safety of users of our Site or the public
  • To protect against legal liability

Service Providers

We may employ third party companies and individuals to facilitate our Site, to provide services for our Site on our behalf, to perform site-related services or to assist us in analyzing how our Site is used.

These third parties have access to your personal data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Google Analytics

Acquisition Systems Ltd uses Google Analytics (which uses cookies), as a web analytics service, provided by Google, Inc (“Google”), to analyse the use of our Site.

The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage.

Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google will not associate your IP address with any other data held by Google.

Google will store this information. For more information see Google’s privacy policy here and details of Google Analytics here.

Details of how to opt out of being tracked by Google Analytics can be found here.

Microsoft Clarity

We partner with Microsoft Clarity and Microsoft Advertising to capture how you use and interact with our website through behavioural metrics, heatmaps, and session replay to improve and market our products. Website usage data is captured using first and third-party cookies and other tracking technologies to determine the popularity of products/services and online activity. Additionally, we use this information for site optimisation, fraud/security purposes, and advertising. For more information about how Microsoft collects and uses your data, visit the Microsoft Privacy Statement.

Links to Other Sites

Our Service may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit.

We have no control over and assume no responsibility for the content, privacy policies or practices of any third-party sites or services.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and changing the update date at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

 

Job Applicant Privacy Notice

What this notice covers

Acquisition Systems Ltd is committed to protecting the privacy and security of your personal information.

This Privacy Notice describes how we collect and use personal information about you during our recruitment process, in accordance with data protection legislation.

Identity of the data controller

Acquisition Systems Ltd is a “data controller”. This means that we are responsible for deciding how we hold and use personal information about you. We are required under data protection legislation to notify you of the information contained in this privacy notice.

This notice does not form part of any contract of employment or other contracts to provide services. We may update this notice at any time.

It is important that you read this notice, together with any other privacy notice(s) we may provide in the future, so that you are aware of how and why we are using such information when collecting or processing personal information about you.

Categories of personal data we process

We will collect, store, and use the following categories of personal information about you:

  • personal contact details (including name, title, addresses, telephone numbers, personal email addresses)
  • details of your qualifications, skills, experience and employment history
  • information about your current level of remuneration, including benefit entitlements
  • whether you have any disabilities for which we need to make reasonable adjustments during the recruitment process
  • information about your entitlement to work in the UK
  • other information included in a CV or cover letter or as part of the application process
  • equal opportunities monitoring information, including information about your race or ethnicity, religious beliefs, sexual orientation and political opinions
  • information about professional or regulatory registrations
  • information about criminal convictions and offences

Sources of personal data

We collect personal information about you through the application and recruitment process, either directly from you or from an employment agency or background check provider. We may sometimes collect additional information from third parties including former employers and credit reference agencies.

Our lawful basis for processing your data

We will use your personal information in the following circumstances:

  • where we need to take steps at your request prior to and when entering into a contract with you
  • where we need to comply with a legal obligation
  • where it is necessary for our legitimate interests or those of a third party and your interests and fundamental rights do not override those interests

We will process health information if we need to make reasonable adjustments to the recruitment process for candidates who have any disabilities.

We will process other special categories of data, such as information about ethnic origin, sexual orientation, health or religion or belief, for equal opportunities monitoring purposes as permitted by data protection legislation.

For some roles, we will be obliged to seek information about criminal convictions and offences. We will only seek this information if it is necessary to do so – such as to comply with a regulatory requirement to establish whether or not an individual has committed an unlawful act.

Our purposes for processing your data

  • making a decision about your recruitment or appointment
  • determining the terms on which you work for us
  • checking you are legally entitled to work in the UK
  • administering the contract we are proposing to enter into with you
  • assessing qualifications to determine your suitability for a particular job or task
  • checking you are able to undertake regulated work with vulnerable groups
  • education, training and development requirements
  • complying with health and safety obligations
  • to prevent fraud
  • equal opportunities monitoring

Some of the above grounds for processing will overlap and there may be several grounds that justify our use of your personal information.

We will not use your data for any purpose other than the recruitment exercise for which you have applied. If your application is unsuccessful, and we would like to keep your personal data on file in case there are future employment opportunities for which you may be suited, we will ask for your consent before we keep your data for this purpose and you are free to withdraw your consent at any time.

Who has access to your data?

Your information will be shared internally with employees involved in the recruitment process and decision making, employees within our HR team, and IT employees only if access to the data is necessary for the performance of their roles.

We will not share your data with third parties unless your application for employment is successful and we make you an offer of employment. We may then share your personal information with third parties if required by law or where we have a legitimate reason for doing so.

Recipients of your data may include former employers whom we obtain references from, organisations who carry out employment background checks, and any regulatory bodies where enhanced checks are needed.

When sharing your information with third parties, we will ask that they respect the security of your data and treat it in accordance with the law.

We may transfer your personal information outside the UK. If we do, you can expect a similar degree of protection in respect of your personal information.

Security of your data

We have put in place appropriate security measures to prevent your personal information from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we ensure that access to your personal information is limited to those employees, agents, contractors and other third parties who have a business need to access this.

We have put in place procedures to deal with any suspected data security breach and will notify you and any applicable regulator of a suspected breach where we are legally required to do so.

How we decide how long to retain your data

We will only retain your personal information for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data. We also consider the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means.

Your rights

You have the right to:

  • request access to, and a copy of, your personal information
  • request correction of the personal information that we hold about you
  • request that we delete your personal information
  • object to processing of your personal information where we are relying on a legitimate interest (or those of a third party) and there is something about your particular situation which makes you want to object to processing on this ground
    • you also have the right to object where we are processing your personal information for direct marketing purposes.

If you believe Acquisition Systems Ltd has not complied with your rights, you can complain to the Information Commissioner.

What if you do not provide personal data?

There is no statutory or contractual requirement on you to provide us with personal data, however, if you do not provide personal data, it is likely to be impossible for Acquisition Systems Ltd to progress with your job application or enter into an employment relationship with you.

Automated decision-making

Acquisition Systems Ltd may make use of electronic automated decision-making systems. We would only do so in the following circumstances:

  • where we have notified you of the decision and given you 21 days to request reconsideration
  • where it is necessary to perform the contract with you and appropriate measures are in place to safeguard your rights
  • in limited circumstances, with your explicit written consent and where appropriate measures are in place to safeguard your rights

Employment decisions are not based solely on automated decision–making.

Changes to this privacy notice

Acquisition Systems Ltd reserves the right to update this privacy notice at any time, and we will provide you with a new privacy notice when we make any substantial updates. We may also notify you in other ways from time to time about the processing of your personal information.

 

 

Contact Us

If you have any questions about this Privacy Policy, please contact us:
By email: quality@a-s.co.uk
By phone: 01252 861 700

Acquisition Systems General Terms and Conditions

All contracts that Pharmagraph may enter into from time to time for the supply of goods, installation services and/or support services shall be governed by the General Terms and Conditions and any other relevant service/goods specific terms as indicated in the relevant quotation/schedule of works.

You can read a copy of our General Terms and Conditions here (currently directs to a link hosted on Pharmagraph.co.uk. But the contents of these T’s&C’s can be seen below. I have updated to reflect ASL rather than PHG)

Acquisition Systems General Terms and Conditions – December 2024

Please read these General Terms and Conditions carefully. All contracts that Acquisition Systems Ltd may enter into from time to time for the supply of goods, installation services and/or support services shall be governed by the General Terms and Conditions and any other relevant service/goods specific terms as indicated in the relevant quotation/schedule of works.

1. Definitions

1.1 In these General Terms and Conditions, except to the extent expressly provided otherwise:
“Business Day” means any weekday other than a bank or public holiday in England;
“Business Hours” means the hours of 09:00 to 17:00 GMT/BST on a Business Day;
“Confidential Information” means any information disclosed (whether disclosed in writing, orally or otherwise) by one party to the other that is marked or described as “confidential” or should have been reasonably understood by the other party at the time of disclosure to be confidential, and the Contract. Confidential Information shall not include:
(a) information that is publicly known (other than through a breach of an obligation of confidence);
(b) information that is in possession of the other party prior to disclosure without an obligation of
confidence; or
(c) information that is received by the recipient from an independent third party who has a right to disclose the relevant information;

“Contract” means a particular contract made between Acquisition Systems Ltd and the Customer under (a) either the Goods Terms and Conditions or the Support Contract Terms and Conditions; and (b) these General Terms and Conditions; “Force Majeure Event” means an event, or a series of related events, that is outside the reasonable control of the party affected (which may include failures of the internet or any public telecommunications network, hacker attacks, denial of service attacks, virus or other malicious software attacks or infections, power failures, industrial disputes affecting any third party, changes to the law, disasters, epidemics, pandemics, explosions, fires, floods, riots, terrorist attacks and wars);

“General Terms and Conditions” means these terms and conditions, including any amendments to these terms and conditions from time to time.

1.2 Capitalised terms in these General Terms and Conditions which are not defined in Clause 1.1 above, shall be defined in the respective relevant service/goods specific terms as indicated in the relevant quotation/schedule of works.

2. Charges and Payment

2.1 The Customer shall pay the Charges to Acquisition Systems Ltd in accordance with the Contract.

2.2 All amounts stated in or in relation to the Contract are, unless the context requires otherwise, stated exclusive of any applicable value added taxes which will be added to those amounts and payable by the Customer to Acquisition Systems Ltd.

2.3 If the Customer does not pay any amount properly due to Acquisition Systems Ltd under the Contract, Acquisition Systems Ltd may:
(a) charge the Customer interest on the overdue amount at the rate of 4% per annum above the Bank of England base rate from time to time (which interest will accrue daily until the date of actual payment and be compounded at the end of each calendar month); or
(b) claim interest and statutory compensation from the Customer pursuant to the Late Payment of Commercial Debts (Interest) Act 1998.

2.4 All amounts due under the Contract shall be paid in full without any set-off, counterclaim, deduction or withholding (other than any deduction or withholding of tax as required by law).

3. Confidentiality obligations

3.1 Each party must in respect of the Confidential Information of the other party:
(a) keep confidential and not disclose the Confidential Information to any person without the other party’s prior written consent save as expressly permitted by this Clause 3;
(b) protect the Confidential Information against unauthorised disclosure by using the same degree of care as it takes to preserve and safeguard its own confidential information of a similar nature, being at least a reasonable degree of care; and
(c) not use any of the Confidential Information for any purpose other than to perform its obligations or enforce its rights under the Agreement.

3.2 Confidential Information of a party may be disclosed by the other party to that other party’s officers, employees, agents, insurers and professional advisers who have a need to access the Confidential Information that is disclosed for the performance of their work with respect to the Agreement, provided that the recipient is subject to binding obligations to maintain the confidentiality of the Confidential Information disclosed.

3.3 The restrictions in this Clause 3 do not apply to the extent that any Confidential Information is required to be disclosed by any law or regulation, by any judicial or governmental order or request.

3.4 The provisions of this Clause 3 shall continue in force indefinitely following the termination or expiry of this Agreement.

4. Limitations and exclusions of liability

4.1 Nothing in the Contract will:
(a) limit or exclude any liability for death or personal injury resulting from negligence;
(b) limit or exclude any liability for fraud or fraudulent misrepresentation;
(c) limit any liabilities in any way that is not permitted under applicable law; or
(d) exclude any liabilities that may not be excluded under applicable law.

4.2 The limitations and exclusions of liability set out in this Clause 4 and elsewhere in the Contract:

(a) are subject to Clause 4.1; and
(b) govern all liabilities arising under the Contract or relating to the subject matter of the Contract, including liabilities arising in contract, in tort (including negligence) and for breach of statutory duty, except to the extent expressly provided otherwise in the Contract.

4.3 Neither party shall be liable to the other party in respect of any losses arising out of a Force Majeure Event.

4.4 Neither party shall be liable to the other party in respect of any loss of profits or anticipated savings, loss of revenue or income, loss of use or production, loss of business, contracts or opportunities, loss or corruption of any data, database or software, nor any special, indirect or consequential loss or damage.

4.5 Subject to Clause 4.6, the aggregate liability of each party to the other party under the Contract shall not exceed either (a) (for contracts relating to the supply of goods and (if relevant) installation services) the total amount paid and payable by the Customer to Acquisition Systems Ltd under the Contract; or (b) (for contracts relating to the supply of Support Services) an amount equal to the In-Contract Charges.

4.6 The limitation of liability in this Clause 4 shall not apply to the Customer’s obligations to pay the Charges under the Contract.

5. Termination

5.1 Either party may, by notice to the other party, immediately terminate the Contract if the other party:
(a) breaches any material provision of the Contract and the breach is either incapable of being remedied or not remedied within 30 days of the receipt of the notice from the first party requiring it to remedy the breach.
(b) has an administrator, receiver, liquidator, statutory manager, mortgagee’s or chargee’s agent appointed, becomes subject to any form of external administration or ceases to continue business for any reason.

5.2 Upon the termination of the Contract all of the provisions of these General Terms and Conditions shall cease to have effect, save that the following provisions of these General Terms and Conditions shall survive and continue to have effect (in accordance with their express terms or otherwise indefinitely): Clauses 1, 2.3, 3, 4, 5.2, 5.3, 9 and 10.

5.3 Except to the extent expressly provided otherwise in the Contract, the termination of the Contract shall not affect the accrued rights of either party.

6. Force Majeure Event

6.1 If a Force Majeure Event gives rise to a failure or delay in either party performing any obligation under the Contract (other than any obligation to make a payment), that obligation will be suspended for the duration of the Force Majeure Event.

6.2 A party that becomes aware of a Force Majeure Event which gives rise to, or which is likely to give rise to, any failure or delay in that party performing any obligation under the Contract, must:
(a) promptly notify the other; and
(b) inform the other of the period for which it is estimated that such failure or delay will continue.

6.3 A party whose performance of its obligations under the Contract is affected by a Force Majeure Event must take reasonable steps to mitigate the effects of the Force Majeure Event.

7. Notices

7.1 Any notice given under the Contract must be in writing, whether or not by one of the following methods (using the contact details set out in the Quotation or Schedule of Works (as relevant) for the Customer and Clause 7.2 for Acquisition Systems Ltd):
(a) delivered personally or sent by courier, in which case the notice shall be deemed to be received upon delivery; or
(b) sent by recorded signed-for post, in which case the notice shall be deemed to be received upon delivery; or
(c) sent by email, in which case the notice shall be deemed to be received at the time of the sending of the email (providing that the sending party retains written evidence that the email has been sent), provided that, if the stated time of deemed receipt is not within Business Hours, then the time of deemed receipt shall be when Business Hours next begin after the stated time.

7.2 Acquisition Systems Ltd’s contact details for notices under this Clause 7 are as follows: 
39 Ivanhoe Road, Hogwood Industrial Estate, Finchampstead, Wokingham, Berkshire, RG40 4QQ 
sales@a-s.co.uk

7.3 The addressee and contact details set out in Clause 7.2 and the Quotation or Schedule of Works (as relevant) may be updated from time to time by a party giving written notice of the update to the other party in accordance with this Clause 7.

8. Assignment

8.1 The Customer hereby agrees that Acquisition Systems Ltd may assign, transfer or otherwise deal with P Acquisition Systems Ltd’s contractual rights and obligations under the Contract.

8.2 Save to the extent expressly permitted by applicable law, the Customer must not assign, transfer or otherwise deal with the Customer’s contractual rights and/or obligations under the Contract without the prior written consent of Acquisition Systems Ltd, such consent not to be unreasonably withheld or delayed.

9. General

9.1 No breach of any provision of the Contract will be waived except with the express written consent of the party not in breach. No waiver of any breach of any provision of the Contract shall be construed as a further or continuing waiver of any other breach of that provision or any breach of any other provision of the Contract.

9.2 If a provision of the Contract is determined by any court or other competent authority to be unlawful and/or unenforceable, the other provisions will continue in effect. If any unlawful and/or unenforceable provision of the Contract would be lawful or enforceable if part of it were deleted, that part will be deemed to be deleted, and the rest of the provision will continue in effect.

9.3 The Contract is for the benefit of the parties, and is not intended to benefit or be enforceable by any third party. The exercise of the parties’ rights under the Contract is not subject to the consent of any third party.

9.4 The Contract may not be varied except by means of a written document signed by or on behalf of each party.

10. Law and jurisdiction

10.1 The Contract shall be governed by and construed in accordance with English law.

10.2 Any disputes relating to the Contract shall be subject to the exclusive jurisdiction of the courts of England


To download a copy of our Goods Terms and Conditions please click here